FAQ

1. Create An Account

 Creating an account

Register an account through Dafabet Games website by clicking here. Fill in the fields on the form with your personal details. This information is kept strictly confidential; we do NOT share it with any third party company or organization. Once you have created an account, you are now ready to play Dafabet Games!

 
You can use it to log-in and play in Dafabet Games!

 My Account

1. Can I change or update my personal information?

If you would like to change or update your information, you may go to "My Profile" under My Account. Should you wish to change any sensitive information, please contact our Customer Support through email or live chat. Our Customer Support team will gladly assist you. Upon validation of your account, we will update your registered information.

2. How can I change my password?

You may change your password by going to "Change Password" under My Account. Fill up the required fields. Once your password has been successfully changed, your old password will be rendered invalid.

3. Can I have more than one account?

The rules of our site prohibit multiple accounts. We only allow one account per household.

4. How to verify my mobile number?

To verify your mobile number, simply click the "Verify" button beside your registered number under My Profile. Once clicked, our system will send a 6-digit verification code to your mobile number. Enter the code on the required field. Once successfully verified, a verified icon will be seen beside your mobile number.

5. What if I did not receive any verification code?

Please contact our Customer Support through email or live chat. Our Customer Support team will gladly assist you.

6. I tried to login many times but still received the error message, "Wrong username/password".

If you had several failed log in attempts, due to CAPS lock and unnecessary spaces in username or password field, the system temporarily locks your account. Please note that the system allows you to input your password only three times, and if you failed on the third attempt your account will be automatically locked for 30 minutes.

7. Is my personal account information secure in Dafabet?

We will not disclose your personally identifiable information to any person or company except where you have given us permission to do so or if the law requires it, or where in good faith Dafabet believes such action is necessary to comply with a legal process.

 

2. Games

 Having problems with your outdated version of Adobe Flash Player?



For all players using an older version of Adobe Flash Player, you are required to have a compatible version to experience full gaming. Here’s how:

Older version of Mozilla Firefox
1. A pop-up message will appear when you click “Play Now” on any of our games.
2. Click on the available link to download the compatible version of Adobe Flash Player.
3. It will redirect to a page wherein you will need to click a button to download, click the button to start downloading the updated version.
4. Click on the downloaded file and click Run. Wait for the installation process to finish.
5. Refresh the website and click on Play Now on your desired game to start playing.

New version of Mozilla Firefox
1. A pop-up message will appear when you click “Play Now” on any of our games.
2. Click on the available link to download the compatible version of Adobe Flash Player.
3. Another pop-up message will appear asking if you’ll allow it to update. Click “Allow”.
4. The game will automatically load and you can now start playing.

 Having trouble launching our games?

LAUNCH THE GAMES BY ENABLING YOUR PLUGINS IN GOOGLE CHROME:

1. Go to Settings.

2. Click on “Show advanced settings…”

3. Proceed to Privacy section and click on “Content settings…” button.

4. Content settings lightbox will show. Look for Plugins section, and tick “Run all plugin content” radio button. Click Done button to close the lightbox. *Please note that by agreeing to run all plugin content in your browser will enable ALL plugins to ALL sites.

5. Browser settings have been updated. Close the settings tab, refresh the site, and start playing the games!

 Game Basics

Begin your exciting experience in Dafabet Games by first logging in to your Dafabet Account and choosing among our NEW available games. Simply click the PLAY NOW button to launch and start betting! No downloads required!

 Game Rules

Start betting by setting the following features on your selected game:

  1. Pay Lines
  2. Bet per Line
Terms Definition
View Pays Contains the pay table which features the payoff schedule for particular slot machines. It tells which symbols are needed to be lined up as well as the payouts based on preferred currency.
Choose Coin This field asks the minimum bet amount to be placed.
Paylines The number of line features on a particular slot.
Bet per Line The amount of money placed on each line.
Total Bet The sum of all bets placed.
Spin A button which activates the game to start.

3. Deposits, Fund Transfers, Withdrawals

 Deposit

1. How do I make a deposit?

Click “Deposit” in the menu OR in the Action column of your desired product.

Select your preferred payment option:

Local Bank Transfer

a. Get the Dafabet Bank information provided and click on “Save” button.

b. Make a deposit via Local Bank, ATM, Cash Deposit Machine (CDM), Over-the-Counter or Online Banking.

c. Go back to Dafabet Cashier to complete the deposit form then click “Submit”

    Automated Payment Solutions

    a. Fill in the necessary information and click “Deposit”

    b. You will automatically be redirected to the bank’s website to make your deposit.

      Once the deposit transaction is done, you will be redirected to the confirmation page.

      2. What deposit methods do you accept?

      We accept Local Bank Transfer and automated payment options which will depend on your chosen currency and your location. To check the payment options available for your currency, kindly view our Payment Options page.

      3. What is the minimum and maximum deposit amount?

      Each payment option may have different deposit limits. To view the minimum and maximum amounts, kindly view our Payment Methods page.

      4. What currencies do you accept?

      1. CNY/RMB: Chinese Yuan/Renminbi
      2. MYR: Malaysian Ringgit
      3. THB: Thai Baht
      4. VND: Vietnamese Dong
      5. IDR: Indonesian Rupiah
      6. KRW: South Korean Won
      7. INR: Indian Rupee
      8. USD: United States Dollar
      9. GBP: Great Britain Pound
      10. EUR: Euro
      11. PLN: Polish Zloty
      12. RUB: Russian Ruble

      5. How long does it take to process my deposit?

      Processing time will depend on your chosen method. Deposit via automated payment solutions are processed instantly while Local Bank Transfer takes within 5 minutes. For more information, kindly view our Payment Methods page.

      6. Deposit status in Transaction History is a clickable Pending Link. What does this mean?

      If your status is a clickable Pending Link, you are required to edit your transaction. Click the “Pending” link and you will be redirected to your pending transaction. Please fill in the needed details provided on the upper part of the form. Click Submit and wait for your deposit to be credited.

       How can I transfer funds from one product wallet to another?

      1. Click “Instant Transfer” from the menu.

      2. Choose the product you want to transfer balance from in “Transfer Form” and the product you want the funds to be transferred to in “Transfer To”.

      3. Enter the desired amount and click Submit.

      4. Once submitted, it will automatically be reflected on your balances.

      Note: You can only transfer real money balance.

       Withdraw

      1. How will I be able to withdraw?

      Click “Withdraw” in the menu OR in the Action column of your desired product.

      Select your preferred payment option.

      Enroll your account where you want your funds to be credited.

      Fill up the necessary information in the form and click “Submit”

      Once the withdrawal transaction is done, you will be redirected to the confirmation page.

      Note: For Neteller and Moneybookers payment method, you will have to withdraw using the same payment method. In order to use Moneybookers for withdrawals, your Moneybookers email (account) must be the same as your registered email address with Dafabet. Please contact Dafabet customer support before depositing if your registered email address is different to prevent future withdrawals being denied. If you would like to make a withdrawal which is not the same as your original deposit method, please contact our Customer Support team who may be able assist you.

      2. What is the minimum and maximum withdrawal amount?

      Each payment option may have different withdrawal limits. To check the minimum and maximum amount, kindly view our Payment Options page.

      3. How long will it take me to receive my withdrawal?

      Processing time will depend on your chosen method. For more information, kindly view our Payment Methods page.

      4. Can I cancel a withdrawal request and how do I do it?

      You can cancel your withdrawal request 60 seconds after submitting a withdrawal form by clicking on the “Cancel” button. This can also be found in the Transaction History page under status column. If your withdrawal request has exceeded 48 hours since the requested time, please contact Customer Support.

      5. What identification do I need to supply for making a withdrawal?

      You do not need to provide any identification for making a withdrawal. However, there may be an occasion that we will request a copy of your proof of ID, front and back, and a copy of a recent utility bill for security purposes.

      6. Why is my MoneyBookers withdrawals being denied?

      Your MoneyBookers withdrawal might be denied due to your MoneyBookers email (account) not being the same as your registered email address with Dafabet. Please contact Dafabet Customer Support before depositing if your registered email address is different to prevent future withdrawals being denied.

      7. I don’t have any bonus, is there a requirement to be able to withdraw? If yes, what is the requirement?

      Players without bonus should wager 1x their deposit amount to be able to withdraw. Please note that any bets rejected, voided, drawn or tied will not count towards any wagering requirement.

      8. Can I withdraw before I finish wagering?

      Yes you may. Withdrawal request with existing wagering requirements can be accommodated via Customer Support but will be deducted the bonus amount as well as the winnings. The initial balance or the remaining balance, in case the initial balance is less than bonus and winnings, will be paid out. Processing fee may apply.

      4. Bonus and Free Spins

       How can I receive my Bonus?

      All bonuses given by Dafabet Games would have to be accepted manually by the players. Here’s how:

      1. Log in to your account.
      2. Launch any game window by clicking the “PLAY NOW” button.
      3. When the game window appears, click “ACCEPT” Clicking on “DECLINE” means you do not want to accept the bonus, therefore, bonus will not be credited to your account.

      Here’s a sample screenshot:

       Free Spins

      What are free spins?

      Free spins are like free bets; you can use them for free and allow you to play without using your own money.

      How do I use free spins?

      Once you log in to a game, you will see a message informing you that you have received free spins:

      Of course you should click “accept”. Who doesn’t want free spins anyway?

      Once you’ve clicked “accept”, a new pop up window will then appear suggesting the games where your free spins are valid.

      Do you see that number inside the red Box? In this case, it says “5x”. This means that whatever winnings you will get from using your free spins will first become a bonus, which you will have to wager (in this case) 5x before it becomes real money. Remember that the wagering requirements varies from time to time, so be sure to remember this information before closing the window.

      Now, suppose you’ve finally chosen a game where you’d like to use you’re free spins, you’ll there are new buttons in the upper and lower left corners of the game window (inside the yellow box):

      Simply click on either of these buttons to start using your free spins and it will then look something like this:

      It’s easy, right? Now you’re ready to use your free spins!

      How much is each free spin worth?

      Your free spin’s default value varies per game and cannot be changed. It’s based on the particular game’s minimum bet for all lines.